At your service.
It's a phrase used often in luxe travel, but rarely delivered in
practice. At The Hideaways Club, it isn't a slogan - it's the
backbone of Membership.
What truly sets the Club apart isn't just where you can go
(45 homes
across the world, plus thousands more through our reciprocal
partners), but how it feels to get there - and relax once you have
arrived. A lifestyle of ease, continuity, and human-led service
that is surprisingly rare in today's market.
From the moment Membership begins, every detail, request, and
experience is handled by a dedicated team working for you, and only
you.
Who's who?
Personal Concierge
The same dedicated person from day one, for the lifetime of your
Membership. Someone who learns what you love, anticipates what you
need, and quietly orchestrates every journey in advance - whether
you're planning a weekend escape or a multi-stop adventure.
They take care of it all...
- Curating personalised itineraries
- Booking private chefs, spa therapists, or childcare
- Arranging transport, restaurants, and special requests
- Securing ski instructors, yoga teachers, and local experts from
the Club's network
- Coordinating experiences through trusted partners like Far &
Wild Travel
No handovers. No repeating preferences. Just a single point of
contact who knows you and delivers, every time.
Property Manager
Because effortless travel doesn't end when you land. At each
destination, a dedicated on-the-ground Property Manager prepares
your residence to your exact preferences, greets you personally,
and ensures your stay is seamless.
You can rely on...
Daily housekeeping
Discreet gardening and pool maintenance teams
In-house staff such as butlers or live-in chefs, where
available
Grocery pre-stocking before you arrive
Kids workshops, cinema setups, in-home wellness sessions...all
arranged for you
Everything is handled professionally, quietly, and with care, so
you never have to think about logistics, just enjoying precious
time with loved ones.
A network of partners
Your lifestyle, amplified. The Club opens access to a curated
global community of specialists and collaborators, including:
Private chefs and caterers
Yoga, Pilates, and personal trainers
Ski guides and instructors
Childcare professionals and creative workshop hosts
Travel curators like Far & Wild, designing tailored add-ons and
journeys
No request is too big. No detail too small. Want a chef for a
candlelit dinner on your terrace? A private cinema for the kids? A
sunrise yoga session before the slopes open? It's already underway,
often before you even ask.
45 homes. One way of life.
A portfolio of extraordinary residences is only as meaningful as
the ease with which you experience them. The Hideaways Club offers
both: a global footprint and a human touch that feels increasingly
exceptional.
This is the luxury of being serviced. This is what 'At Your
Service' was always meant to mean.
Welcome to a lifestyle where the answer is always yes, delivered by
the people who know you best.
Because the greatest luxury is time. And we give it back to you.